You may not have all the answers at present. However, this isn’t a problem as long as you let others know that you will be back with a response.
But is the phrase I will get back to you appropriate for a work context? Is there a more polite alternative?
In this article, we’ll show you how to say I will get back to you in an email. Moreover, we’ll provide a list of suitable alternative phrases.
Is It Correct to Say “I Will Get Back to You”?
I will get back to you is a correct phrase that you can use as a response in professional circumstances. This is a good phrase to use when you want to communicate that you don’t have an answer yet but will look into things.
Moreover, I will get back to you is a standard phrase that is suitable to use in any organization, whether a small business or a corporate company.
Therefore, let’s see two example emails illustrating how you can use this phrase in practice:
I’m afraid I don’t have that knowledge on hand at the moment.
However, I will look into this and get back to you.
Dear Ms. Jole,
Your question will require some additional research on my side.
I will get back to you at my earliest convenience.
So, I will get back to you is certainly correct to use at work. However, this is a very common phrase that may come across as a tad standardized.
Moreover, this reply may seem rushed. Therefore, if you are looking for a more unique or polite alternative, you can use one of the phrases in the list we’ve compiled.
10 Alternative Ways to Say “I Will Get Back to You”
Below, you’ll find 10 examples of how to say I will get back to you professionally:
- I will be in touch with you soon
- I will follow up with you shortly
- I’ll check in with you later
- Let me look into this and get back to you
- I’ll be back with an update
- I will have an answer for you in due time
- I will keep you informed
- I’ll keep you posted
- Let me get back to you on that
- I will have a solution
1. I Will Be in Touch With You Soon
If a client has made a query or reached out for a consultation, you can send them an email stating I will be in touch with you soon.
This phrase will let them know that you have seen their request and intend to get back to them. It’s a suitably polite phrase to use with a client, and it maintains a professional tone without being too formal and stuffy.
Therefore, let’s see this phrase in a sample email:
Dear Miss Kurthan,
I have received your email, and I will be in touch with you soon to address your query.
2. I Will Follow Up With You Shortly
A different way to say I will get back to you is I will follow up with you shortly. You can use this phrase in a formal email to a client if they have issued a request or complaint of some kind.
This phrase will simply let the client know that you are looking into their issue and intend to come back with an answer once you have more clarity.
You can also switch out “I” with “we” to express that you are speaking on behalf of your organization.
Consider the email example below:
Thank you for your email.
We are working on your request and will follow up with you shortly.
3. I’ll Check In With You Later
I’ll check in with you later is an informal alternative that you can use in an email to an employee.
When you’re speaking to someone more junior at your workplace, you can generally do away with the unnecessary email etiquette. In fact, if you’re a busy businessperson, you’re probably in a rush and need to communicate quickly and efficiently.
This is a great, straightforward phrase to let an employee know that you’ll be back to check in on their progress.
Have a look at the email sample below to see what we mean:
I’ll be out of the office until 4, but I’ll check in with you upon my return later.
4. Let Me Look Into This and Get Back to You
If your employer asks you a question and you don’t know the answer, don’t fret! The best thing to do is to be proactive.
Therefore, you can use the phrase let me look into this and get back to you to let your boss know that you’re on a mission to answer their request. This is essentially just a wordier variation of I will get back to you. However, it comes across as less short, tonally.
Therefore, you should go with this phrase when you’re responding to a higher-up.
See the example below:
Dear Ms. Lopez,
I’m afraid I haven’t encountered such an issue before. However, let me look into this and get back to you.
5. I’ll Be Back With an Update
When you’re speaking to a colleague, you can use a more straightforward phrase such as I’ll be back with an update.
This is a more casual alternative, so you can use it if you generally have a friendly dynamic in your office. In fact, in a busy office setting, there are benefits to getting to the point in your correspondence.
Therefore, let’s see an email sample making use of this phase:
Sorry to keep you waiting. I’m not quite sure what the answer is, but I’m looking into it and I’ll be back with an update by tomorrow at the latest.
All the best,
6. I Will Have an Answer for You in Due Time
I will have an answer for you in due time is a more formal way to say I will get back to you. Therefore, you can use this phrase when you are speaking to your employer or someone higher up in the work hierarchy.
This is a good phrase to go with if you work in a very high-end office where a formal register is preferred in all your work correspondence. Moreover, it’s a polite and safe choice for an email to your boss.
Dear Mr. Noel,
I have received your request and I will have an answer for you in due time.
7. I Will Keep You Informed
You can use the phrase I will keep you informed to let a client know that you will update them as new information arises.
This phrase maintains a formal and professional tone, but it comes across as a touch familiar as well. Therefore, it’s a good choice if you’re speaking to a client with whom your company has a long-term relationship.
Have a look at the following email example:
Dear Ms. Milligan,
I understand the importance of this request, so we will review your information and I will keep you informed on this matter.
All the best,
8. I’ll Keep You Posted
I’ll keep you posted is just a more informal variation of the phrase above. You can use this phrase with a colleague that you are close to, especially if there’s a friendly and casual culture at your office.
Essentially, this phrase lets your co-worker know that you’ll update them with new information as it comes.
No update on Miss Breeve’s case yet, but I’ll keep you posted.
9. Let Me Get Back to You on That
If a client asks you a question and you aren’t sure of the answer, you can buy yourself some time to research with the phrase let me get back to you on that.
This is essentially a variation of I will get back to you, but it sounds a touch less abrupt. Let me get back to you on that is fairly tonally neutral, but it shows that you are being proactive in finding an answer for the customer. Therefore, it will come across as suitably professional.
Let’s see an email sample making use of this phrase:
Dear Miss Colleen,
Let me get back to you on that at the beginning of next week.
10. I Will Have a Solution
When your boss asks you an important question, you should show that you are taking it seriously and doing some thorough research with the phrase I will have a solution.
This phrase makes it clear that you won’t just look into the question. In fact, you will solve it. This shows your competence at work, which is a great quality to exhibit in front of your employer.
Finally, have a look at the email example below:
Dear Mr. Turnbull,
I will have a solution to your query as soon as possible.