You want to let someone know you’ve forwarded their email to another party.
However, you’re also a bit worried that I have forwarded your email is unprofessional or insincere.
Well, you’re in luck!
This article will help you to stop worrying. We’ll explain how to say I have forwarded your email in different situations.
7 Alternative Ways to Say “I Have Forwarded Your Email”
You can review the following alternatives to find out how to say you have forwarded an email:
- I’ve sent your email along
- Your email has been passed on
- I sent your message ahead
- Your email has been relayed
- I forwarded what you sent to me
- I redirected your email
- Your email has been delivered forward
1. I’ve Sent Your Email Along
You can start with I’ve sent your email along instead of I have forwarded your email.
This is a professional synonym that lets someone know you’ve sent their email to someone else. After all, it’s always polite to let someone know when you’ve forwarded an email.
Try using it when contacting a customer. It lets them know that they didn’t contact the correct department at first, but you want to help out and forward it to the appropriate one.
Feel free to review this email sample if you still need help with it:
Dear Customer,
Thanks so much for reaching out to ask about our latest product.
I’ve sent your email along to the relevant department.
Best regards,
Jodie Mackintosh
2. Your Email Has Been Passed On
Next, you can write your email has been passed on instead of I have forwarded your email.
It’s clear and direct. So, it gets to the point quickly and allows you to remind the sender that others will see their email.
Generally, it’s a professional choice. Therefore, you should use it when writing to your business partners.
It lets them know that they should expect others to look at their email before they get an answer.
Here’s a great sample email to help you if you still need to learn more:
Dear Ms. Wilkinson,
Your email has been passed on to the relevant person involved in this deal.
I’ll let you know when I have more information from them.
Best wishes,
Doris Murphy
3. I Sent Your Message Ahead
It’s good to write I sent your message ahead when contacting a coworker.
It suggests that you’ve read and received their email, but you don’t think you’re the right person to answer it.
So, this phrase keeps things formal and sincere. But it also allows someone else to deal with an email when you’re certain you’re not the right person to do so.
Feel free to review this sample email if you still need help:
Dear Michael,
I sent your message ahead to the appropriate person.
I’m not equipped to help you with this, but I know someone who can.
All the best,
Suze Barker
4. Your Email Has Been Relayed
Customers might want the manager when they reach out to your business. However, it’s difficult to get the manager’s email straight away, so they’ll need to go through you.
That’s where your email has been relayed comes in. It’s professional and works well when contacting customers.
It lets them know that you’ve sent their email to the relevant party. In this case, it suggests you’ve reached out to your manager to forward the original customer query.
Here’s a great email sample if you want to learn more:
Dear Mrs. Schumacher,
Thank you so much for reaching out to us about this.
Your email has been relayed to my manager, and they’ll be in contact with you shortly.
Yours,
Georgia Keating
5. I Forwarded What You Sent to Me
You can also write I forwarded what you sent to me as another way to say I have forwarded your email.
This phrase works well because it’s honest and direct. It lets the recipient know you’ve sent their email across to someone who might get more use out of it.
For instance, you can use it when writing to an employee.
Perhaps your employee sent you an email asking for help. However, you might not be the most effective person to help them.
If that’s the case, it’s worth sending their email to another party. If you know someone else can help more, this works well to explain it to them.
You can also check out this example email to learn more:
Dear Mathew,
I forwarded what you sent to me to someone who will be able to help you.
I hope you don’t mind that I did this.
All the best,
Sam Proctor
6. I Redirected Your Email
Next, you can simplify things by writing I redirected your email. You don’t have to specify why you did it or where it went when using this phrase.
However, it’s still good practice to let someone know where you sent their email.
After all, it could be an opportunity for them to learn. If they sent their first email to the wrong address and you redirected it, it’s good to let them know.
Also, it helps that the phrase is formal and polite. So, it goes a long way when writing to customers.
Feel free to review the following example if you still need help:
Dear Ms. Tyler,
I redirected your email to the relevant party.
I’m certain you’ll be receiving an email in the next few days that will explain what comes next.
All the best,
Penelope Taylor
7. Your Email Has Been Delivered Forward
Finally, you can write your email has been delivered forward instead of I have forwarded your email.
This suggests that someone else is better at handling an email. So, it’s a professional way to show the original sender that you’ve found someone who can help them.
Use it when contacting a client. It lets them know that you’ve read their email but you’ve found someone better suited to help them.
Also, you can review this email sample to learn more:
Dear Mr. Kensington,
Your email has been delivered forward to someone who can help.
Please let me know if you need anything else from me in the meantime.
Yours,
Jodie Keith
Is It Correct to Say “I Have Forwarded Your Email”?
It is correct to say I have forwarded your email. It works best in professional situations, letting someone know you’ve sent their email to another party.
Generally, you can use it directly after sending an email to someone new. It’s a good chance to let the original sender know that someone else has seen the contents of their email.
Feel free to review the following email sample to learn more about how it works:
Dear Ms. Browne,
I have forwarded your email to the relevant department.
They should have an answer for you by the end of the working week.
Yours,
Duncan Bentley
You can also remove have from the phrase. It makes it a little more friendly and direct, which can go a long way when you’re trying to sound more positive in an email.
For instance:
Dear Thomas,
I forwarded your email to my colleague.
Hopefully, they’ll have a more suitable answer for you to explain what comes next.
Best regards,
Sarah Catford
So, it’s good to use I have forwarded your email in formal writing. But that doesn’t mean it’s the only viable option!
We’ve gathered a list of some of the best synonyms to show you what to say instead of I have forwarded your email.
