If a client, colleague, or even your employer has thanked you for your help, you want to show a positive and approachable attitude in your response. But is my pleasure to help an appropriate way to reply in a professional email?
In this article, we’ll answer that question. Moreover, we’ll provide 10 alternative phrases that you can use in different professional circumstances.
10 Alternative Ways to Say “My Pleasure to Help”
Check out these 10 other ways to say my pleasure to help in an email:
- Happy to help
- It’s a pleasure
- You’re welcome
- I’m glad to be of assistance
- No problem
- I am happy to be of service
- Sure thing
- I’m here to help
- I’ve got your back
- I’m so glad we were able to assist
1. Happy to Help
Happy to help is a friendly and polite variation of my pleasure to help. It is a tad less formal. However, it is still suitable for a professional email to a client or colleague if they have expressed thanks.
This phrase shows your positive attitude and will make your clients or co-workers feel comfortable approaching you in the future.
Have a look at how we’ve used this phrase in an email example:
Dear Clark,
You’re welcome – I’m always happy to help.
Kind regards,
Damerae
2. It’s a Pleasure
If your employer has thanked you for your assistance, it’s a pleasure is a great response.
This phrase is formal and impersonal. However, it is highly polite and shows that you are engaged and positive at work.
See the sample email below:
Dear Ms. Pryce,
It’s a pleasure.
Please don’t hesitate to reach out if there’s anything else I can help with.
Regards,
Oscar Acosta
3. You’re Welcome
You’re welcome is a more standard response than my pleasure to help when anyone thanks you for your assistance. It is suitably polite to use in work correspondence.
In short, this phrase lets your colleagues know that they are welcome to approach you for assistance or suggestions.
Moreover, as this phrase is very tonally neutral, you can use it in a message to a college you aren’t very close with, perhaps from a different department.
For instance:
Dear Krish,
You’re welcome. I’m here if you need anything else.
Regards,
David
4. I’m Glad to Be of Assistance
You can use I’m glad to be of assistance to maintain a highly formal tone in your email exchanges with clients or customers.
This phrase exhibits your helpful and proactive nature without sounding overly friendly. Therefore, it works well if you work in a large organization and must maintain an impersonal but professional tone in messages to your company’s clientele.
Therefore, let’s see this phrase in an email sample:
Dear Ms. Griffin,
I’m glad to be of assistance.
Please contact me if you have any further questions.
Sincerely,
Otis Coleman
5. No Problem
No problem is an informal alternative that you can use in an email to a colleague you are close to.
If you have a fairly friendly and casual dynamic in your office, you can do away with the email etiquette and use easy-going phrasing.
Saying no problem lets your co-worker know that it’s not an issue if they come to you with questions. This makes it a more indirect and casual way to say my pleasure to help.
Have a look at the following example:
Hi Moksh,
No problem. I’ll be at my desk if you need anything else.
All the best,
Zishan
6. I Am Happy to Be of Service
If you work in a service industry such as hospitality, you may be more effusive in your emails to clients. After all, you want them to select your hotel or restaurant in the future!
I am happy to be of service shows that you are enthusiastic in your role and always happy to accommodate the needs of your clients. It is still suitably formal and polite to keep things professional, however.
Moreover, it will make clients feel comfortable asking for further assistance. This ensures that they have the best possible experience.
Let’s see this phrase in an email example:
Dear Ms. Salah,
I am happy to be of service.
Please come to me if you’d like any further help.
Kind regards,
Alyssa Grey
7. Sure Thing
Sure thing is another informal phrase that you can use in more casual emails to your colleagues. In particular, this is another good response if your colleague thanks you for your help.
This phrase essentially means “of course.” Therefore, when you use it, you are implying that you are, of course, always happy to assist.
This phrase will make you seem approachable at work, which is a great quality to have in a co-worker!
Check out the following email sample:
Hi Rupert,
Sure thing, I’ll be around if you have any other questions.
Best,
Rishi
8. I’m Here to Help
A different way to say my pleasure to help is I’m here to help. You can use this phrase to let a colleague know that you are happy to assist them in any way.
Therefore, you would generally use this phrase before a co-worker has thanked you for your help rather than after. In other words, you can use this phrase to offer your assistance.
This phrase is polite but can come across a bit more casually than some of the others on our list. Regardless, it is suitable to use in an email to a colleague, even if you aren’t particularly close.
To see what we mean, check out the email example below:
Dear Mark,
I’m here to help with whatever you may need.
Don’t hesitate to reach out.
All the best,
Sue
9. I’ve Got Your Back
I’ve got your back is a friendly and informal idiom that you can use in a message to a colleague that needs support.
This phrase is most appropriate if you and your peer have a close and trusting relationship. Moreover, it would only work if you tend to keep your email etiquette to a minimum in the office.
See the example below:
Hi Gary,
Don’t worry about the presentation – I’ve got your back.
Here’s an example of how I did mine last month.
All the best,
Carla
10. I’m So Glad We Were Able to Assist
You can use the phrase I’m so glad we were able to assist when you are speaking to a client or customer.
This phrase is a suitable response if a client is thanking you for the completion of a project or for your organization’s help in some pursuit.
The use of “we” makes it clear that there was a group effort for the client’s benefit. Therefore, even though you are speaking for your company, you are not taking full credit for the success of a project.
Nonetheless, this is a very polite response to positive feedback from a client, and it will ensure that you maintain a good rapport for future projects.
See the sample email below:
Dear Miss Henderson,
I’m so glad we were able to assist you in this endeavor.
I hope you will consider us for your future events, and please don’t hesitate to reach out if you require anything further.
Kind regards,
Cathleen Marks
Is It Correct to Say “My Pleasure to Help”?
The phrase my pleasure to help is correct and a polite way to respond to thanks from a client, colleague, or superior in the workplace.
Moreover, this phrase has a formal and professional tone, making it appropriate to use at any business or organization.
Therefore, let’s look at two email examples that illustrate how to use this phrase in practice:
Dear Miss Fox,
It’s my pleasure to help.
Please feel free to contact me if you need anything further.
Kind regards,
Cedella Brown
Dear Mr. Sutton,
It’s my pleasure to help you with anything you may need.
Don’t hesitate to reach out.
Regards,
George Barlow
Next, we’ll look at a common variation of the phrase my pleasure to help that you can use in practice:
Variation: Using helping instead of help
- Correct: It’s my pleasure to help.
- Correct: It’s been a pleasure helping you.
In this context, help is being used as a noun. When you use helping as a noun, you are usually referring to a serving of food. Therefore, helping should only be used as a verb, like we’ve done above.
So, we know that my pleasure to help is a correct phrase that is common to use in professional settings. However, this phrase may feel a bit standardized and generic.
Therefore, you can change your phrasing and keep your email correspondence diverse using one of our alternative phrases.
